For questions and general inquiries, please email us at firstname.lastname@example.org
Our sizes are listed in European sizing.
|How do you ship your products?||Our products are shipped via USPS within the US. Please allow 1-2 days for processing. Our shipping is no sign for delivery and the courier might leave the package at your door. We are not responsible for lost or stolen items during shipping. Please email email@example.com, if you require a signature for delivery.|
|Do you offer expedited shipping?||
Yes, we offer expedited shipping options at checkout.
|What is your return policy?||
You may return items that are in new condition - unworn, unwashed, and in original packaging (tag must still be attached) within 15 days of receiving your order.
Email us at firstname.lastname@example.org with your order number, details, and reason for return. We will process your request and provide you with a return label. We cover the cost of return shipping & processing for orders over $50 within the US.; for orders under $50 within the US. you will will be charged a fee of $3.95. Your final refund amount will be credited to the original form of payment used to make the purchase.
|What is your exchange policy?||
Unfortunately we are unable to process exchanges. If you would like to exchange for a different size or color, please return the original item(s) for a refund and place a new order. Please refer to our refund policy for specifics on returns.
|When will I get my refund?||
Once we receive your return, please allow 3-4 business days for your return to be processed, and then 5-10 business days for your bank to post the refund to your account. Your refund can only be credited back to the original form of payment. We will send you an email when your refund has been processed.
|Do you offer international shipping?||Yes, at this time we ship to the US, Canada, UK, South Korea, Japan and Australia. Please note that Comme Si is not responsible for fees charged by customs for sales outside the US. If you decide to refuse any shipments from Comme Si, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to Comme Si. This amount will be subtracted from your merchandise refund. If you live in another country and want to see Comme Si available there, let us know at email@example.com. We want to hear from you - it can help us determine where to bring Comme Si next!|